Specialty Designed Collection FAQs


We know what it's like to see an item that just maybe isn't available in your size are not the right color. That's why we've created our Specialty Designed Collection. Here you can choose from the available products and purchase them as is or choose to have them customized to your requirements. We've listed all the information you need to make a successful customized order as well's answer common questions you may have. If you still need assistance please contact us we're more than happy to assist.

 

1. Are there any additional fees for a customized order?

No. At this time there are no additional fees to customize your order. 

2. How long will it take to receive my order?

Because these items are made at the time of order placement we do ask that you allow at least 20 business days for your order to arrive. For International orders time-frames will vary.

3. What's your return policy on Specialty Designed items?

These items are non-returnable/non-refundable. These are specially made items so therefore they can't be returned. Please be sure your providing accurate measurements in inches at the time of order placement. If you feel you've made a mistake you must contact us within 24 hrs off original order so that we may update your measurements and or cancel your order. Anything beyond that time-frame changes can't be made

How to place your customized order

  • Within each item description we will provide the options you have for example: select colors, patterns, lengths and etc....Not all items have the same customization. Meaning some you may only select the colors or patterns where as other's you can customize the waist and bust.
  • The customize option will automatically be selected. If you need a special size made of your chosen item(s) simply enter your required measurements in inches in the checkout page box titled " Special instructions for seller" and item(s) will be made according to your requested sizing. Please note if you leave it blank we will ship the size you selected.
  • Additionally you can request to receive an invoice by simply using our Contact Form enter the item and your measurements and will send you a detailed invoice and process your order once payments been made